Why Your Nest Thermostat Isn't Operating Right and How to Solve the Problem

April 13, 2021

The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or out and about and can raise and lower settings to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or call a HVAC specialist like Osceola Air, LLC. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback because the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample power, Nest says you may have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on rapidly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t fix the issue, a smart thermostat pro including one from Osceola Air, LLC can help. We can identify the malfunction and add a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, through automatic energy-efficient programming and the option to monitor temperatures while you’re out. It’s an annoying experience when yours won’t run properly, but our heating and cooling specialists at Osceola Air, LLC can fix the trouble in no time.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 407-477-6319 to book your appointment today.