Reviews

Absolutely Fantastic job!!! Overall an excellent experience and excellent customer service from my initial contact with Justin who was knowledgeable and took the time to explain and provide solutions and great advice. Then, Brooke who was courteous, professional with excellent follow up. Finally, David my technician was professional, with a warm demeanor and provided excellent customer service and left my place nice and clean. To top it off it was affordable, which was one of my main concerns! I couldn’t be any happier! Thank You Osceola Air, I will recommend you a thousand times over! Read Less

Top notch service! Our air conditioner froze over on a weekend during the dog days of summer! From the first phone call to the service timing was less than 24 hours. The office personnel that I spoke with on the phone was kind and courteous and Joel are technician was extremely respectful and serviced our air conditioner with precision. We really appreciated how thoughtful he was and explaining to us what was the matter. He was extremely knowledgeable. We have dealt with other local air conditioning companies and they always seem to try to upsell you, but Osceola Air by far has been the best experience that we have had over the past 23 years of home ownership. They are honest and are very concerned about their customers. Home town pride in there business for sure! I would highly recommend them to anyone who is in need of a service or a new unit! Read Less

Osceola Air was prompt, courteous and responsive to all of our questions. There have been other A/C companies here and this is the FIRST one that took the time to explain the system to us, as being fairly new Florida homeowners we were not familiar with all the workings of an A/C system that is required to run 24h/7d/12mos. And their yearly maintenance pricing beats other A/C companies we contacted. Plus they are a family owned business, which we try to always support. Thank you to Justin, the technician that came out and also to Brooke whom we scheduled the appointment through, it was a pleasure working with such courteous, professional representatives. We highly recommend Osceola Air. 5/3/22 Nancy M. Read Less

We are recent homeowners and are learning all of the new things that come with owning a home—including finding a trustworthy company to service our AC unit. After some research we found two companies with really great reviews. Of the two companies Osceola Air was the only one that serviced our area so we went with them. Danny, who was our service technician, just left our house this morning. He was very professional and explained a bunch of things to us about our unit and how to care for it in between visits. We are now all set up on the family plan, which is a great deal for two visits a year in my opinion. If they service your area then we recommend you go with them! Read Less

I cant say enough about this wonderful company. They were able to get out on the same day or even the next day. With the company that I used in the past. There next available appointment wasn't until next week. CANT WAIT THAT LONG!!!Danny was wonderful and explained everything to me. He didn't try to sale me anything unnecessary, he was honest and I can't thank him and the company enough. Thank you, Amber Read Less