Reviews

There aren’t enough words to express how pleased I am on the service received today. From beginning to end; this experience has been 5 stars. Justin, thank you for your kindness and guidance with such an important and big purchase. Wyatt and his team of two; were on time, professional, informative, polite and did a beautiful CLEAN job. Left the work area brand new. Love to see young men leading a professional trade they are excellent at; God continue to bless your future. Osceola Air, you have a great team representing you. Congratulations. Read Less

It's difficult to find a business that shows up on time and does the work. Daniel did both. He even went into the attic to check things out. Turns out I need some repairs I didn't know about. I appreciated his input and professionalism. May I add that Mark came today. My drain pipe was severely clogged. He took the time to explain how it happens, what I can do and his suggestions. No complaints!! Ended up needing a new unit. Wyatt and Edwin walked me thru the installation process. I have zero complaints! They did an amazing job of cleaning up too! New system, New questions. David came out, addressed my concerns, checked everything out and explained some things about my new unit. This whole process has been tedious but I have to say, Osceola Air was there through the whole process. Can't thank you enough! Read Less

This is my second google review for Osceola Air and I’m super pleased and satisfied the second time around. First I have to acknowledge Samantha in the office because she is the first person you encounter when you call the business. First impressions most times speak the loudest and she is so pleasant & efficient at taking care of the customers. Special recognition to Tony who came and serviced my a/c unit inside and out today. Very personable & great personality .I love that the techs engage with their customers to know what they are doing while working on your unit. Plus they take the time to educate the customer as well. They have a great maintenance program to make sure your unit is in top top shape year round. Very important especially here in Florida where our climate has been hotter than ever before. They are not pushy with their services and their pricing is very fair compared to other companies in the area. Trust worthy and No hidden charges- you know upfront what you are paying for. You get the total package - great customer service and pricing. I would highly recommend their services !!! Read Less

Great company to do business with. Mike came over in the morning to quote me on a new system. Everything was well explain with literature and charts showing their features, pros and cons and many options to choose from. No sales pressure. He even went through different rebates you can get depending on the system you buy. I decided to repair the unit, but definitively will use this company when time comes to buy a new A/C. They send the tech that same day to provide a repair quote. I got a huge discount for moving forward with the repair and getting the service maintenance contract. Well worth checking them out. Read Less

We will only use Osceola Air from now on. I wish I could give them 15 stars. I messaged them this morning and they replied instantly and arrived at 3pm. We were given a 30 minute arrival, but it only took 15. Within 10 minutes of being at our house, he had one unit running and cooling. Danny was very professional, personable, polite, and knowledgeable. We were given options for replacing the other unit and he answered all our questions. Excellent service! Read Less