Meet Our Team

Zak and Tawnie

Zak, the founder of Osceola Air, and his wife Tawnie are high school sweethearts deeply rooted in the Osceola County community. They both attended Osceola High School and are now proud parents of three beautiful children, all of whom attended local schools. In 2012, they made the move from Kissimmee to St. Cloud.

Devoted to their community, Zak and Tawnie actively volunteer in various roles, giving back generously. During their downtime, you can find them fishing and boating on the coast, relishing the outdoors and salty air. Alternatively, they enjoy relaxing at home while grilling steaks with friends.

While Tawnie dedicates the majority of her time to her Real Estate career, her work at Osceola Air is fueled by a love for the community and the family atmosphere it fosters. For Zak, the most rewarding aspect of working at Osceola Air is witnessing the success of his team members. Whether it's buying a first home, acquiring a new vehicle, starting a family, or securing a leadership role, he finds joy in uplifting others.

Alan Scott

started in 2024

Alan, our General Manager, originally comes from the land of the mid-west and has been serving the industry for over 16 years now. He continues to gain knowledge, starting in new residential construction, moving to maintenance/service, leading multiple service teams, operating call center and dispatch teams, to having the pleasure of coaching companies all around the US and Canada. Nothing pleases him more than watching others gain success and growth in their careers.

When not working, you can very easily find him with his wife and kids enjoying the outdoors fishing, kayaking, hiking, and near the water. Taking the kids out on bike rides and just being together. Aside from serving this industry, they are everything to him.

Justin

started in 2017

Meet Justin, one of our skilled climate control technicians who joined our team in 2017. When he's not servicing HVAC systems to perfection, Justin is a devoted family man with three handsome boys and a beautiful little girl. In his downtime, he loves cruising on the lake and firing up the grill to enjoy quality time with his loved ones. He is also his kids' biggest cheerleader,enthusiastically supporting them in all their extracurricular activities.

Danny

started in 2018

Danny is our service manager here at Osceola Air. He has grown through the company into his current role. He is the go-to guy when something has you stumped, he will figure it out! He is also a very patient guy who will teach anyone interested in learning. He is married to his loving wife Rebecca, and they have 2 beautiful and smart children, Jacob, and Tessa. And of course, you can’t forget their first baby, Marley, their Jack Russel Terrier! Danny loves to play with his kids when home and is often found playing dinosaurs with Jacob. He can whip up an awesome meal too! What Danny loves most about his role here at Osceola Air is not only having the opportunity to coach but also seeing the staff respond and grow! Seeing others succeed genuinely makes him happy!

Daniel

started in 2021

Cece

started in 2024

Hello, I'm Cece, your enthusiastic go-getter! I bring boundless energy and a zest for life to every situation. Whether it's turning a frown upside down or spreading joy wherever I go, I'm all about keeping the good vibes flowing. Joining the Osceola Air family as their newest customer Service Representative has me positively buzzing with excitement!

Brooke

started in 2019

Meet Brooke, who joined the team in 2019. Beyond her role as Osceola Air’s Controller, Brooke is a loving wife and mother to two little girls. Outside the office, Brooke finds joy in riding her horses, the peacefulness of the lake, and the warmth of family gatherings. At Osceola Air, Brooke thrives in an environment that fosters growth and values a positive culture.

Rebecca

started in 2022

Rebecca is our Dispatcher at Osceola Air. She keeps all the guys running in the right direction and on their way to keeping your home nice and cool. In her downtime, she enjoys hanging out with her kids and fishing. As long as she has a fishing pole in her hands, it’s a great day. She is an early riser, taking care of their animals before the sun is up. She has 3 awesome kids, Elena, Hazel, and Odin. She loves being a part of the Osceola Air family and we are thankful for her!

David

started in 2022

David is our install manager and oversees all our new AC installs. No job is too big, and he loves a challenge. During his free time, you can usually find him in a tree stand, fishing, and spending time with his family. He is married to Ashley, and they have an adorable son named Colton who he loves to watch grow up! David is spearheading our new trade school as well, which is a super exciting addition to Osceola Air. He loves being able to teach the guys the trade as they look to make a career as an HVAC tech.

Logan

started in 2022

Logan is one of our lead installers and will help to make sure your new AC system is installed perfectly and cooling your home like it’s never been cooled before! You will usually hear Logan coming before you see him when he’s riding his sport bike to work! When he’s not working, he loves playing paintball and video games. Logan just got a basset hound puppy named Phil and is loving his new best friend. His favorite part of the job is how happy our homeowners are after their new system is up and running!

Mark

started in 2022

Mark is one of our awesome service technicians here at Osceola Air. Mark is always in a great mood, and we love his positive attitude. He is sure to keep your AC running at its best! He has two boys who keep him busy. In his free time, he enjoys doing Trivia, building things, and spending time with his boys. He loves the fact that his job at Osceola Air allows him to help our community!

Mike

started in 2023

Mike joined Osceola Air last year as our comfort advisor. He is the guy you want to see when you’re ready to upgrade your air conditioning, he provides solutions to bring the best comfort to your home. He is one of our Osceola County natives and graduated from Osceola High School. He is married to his loving wife, Julie and they have 3 awesome kids, Olivia, Owen, and Eli. In his free time, you can find him spending time with his family, playing Fortnite, and watching football. He loves that his role at Osceola Air allows him to help our homeowners get their homes cool again.

Luis

started in 2023

Luis recently joined the Osceola Air team as one of our installers. He always has a great attitude and is ready to get work done. He and his girlfriend Ana Estefany have a sweet little girl named Annabelle. When not at work he spends time with his family at church and exploring new places together as a family. You can usually find him on the pickleball court ready to play, he even spent his whole day there playing recently! He also enjoys playing video games in his downtime. Luis loves the friendly work environment at Osceola Air as it makes the jobs go smoother.

Betsy

started in 2023

Betsy joined Osceola Air last year and has been the comforting voice you’ll hear when you call us! Betsy is married to Joe, who retired from the Army. Between the both of them, they have 5 children and 12 grandchildren! In her free time, she enjoys camping, fishing, kayaking, crocheting, softball, reading true crime, and playing with her grandchildren. Betsy loves that Osceola Air has a family atmosphere and that Zak and Tawnie are leaders who genuinely care about their team members.

Tony

started in 2023

Tony is one of our Service Technicians team here at Osceola Air. He is married to Tiffany, and they have 3 beautiful children, Jazmine, Nasir, and Amir. He spends his free time with his family including cheering his son on at his basketball games. Tony is from Philly and always has a good story to tell about back home. Tony always comes to work ready to roll and we are so grateful for him!

Justice

started in 2023

Justice joined our Osceola Air family last year as one of our installers. Justice is always up for a challenge and will usually be the guy to make sure your new ductwork is perfectly installed. When he needs to chill, you will usually find him out cruising around on his skateboard or playing a game of pool. He also loves to play video games. His favorite food is Ramen, although he loves a good breakfast burrito as well. Justice is a quick learner and loves that he is always learning here at Osceola Air.

Michael

started in 2023

Michael joined our Osceola Air family as our after-hours Customer Service Representative. He is who you will talk to when you call after 5. Mike loves to listen to music in his spare time and loves his dog, Andy. We all love it when Mike and Andy come to visit us in the office. And of course, Mike loves spending time with his son Zak.

Kaitlyn

started in 2023

Kaitlyn became a part of our team last year as our Parts Coordinator. She is who orders and finds the parts to get your AC up and running again. She is married to her husband Justin and they have two boys, Landon and Tristan. Her free time is spent cheering her boys on at whatever sporting event they are doing, but her favorite sport of theirs to support is Football. She is that mom in the stands cheering them on like crazy. When she’s not at a sporting event, she wants to be at the beach relaxing, spending time with friends or home organizing something. She loves being at Osceola Air for the ability to grow each day and learn a new industry as well as being a part of such a great work family.

Edwin

started in 2024

Edwin joined our team in 2024 as one of our skilled service technicians. With dreams of building a family and providing a comfortable life for them, Edwin is dedicated to his work and eager to grow within the company. When he's not hard at work keeping our customers cool, you can find him on the basketball court or football field. If that's not enough adrenaline, Edwin has even conquered the thrill of cliff diving!

Yasiel

started in 2024

Yasiel is one of our hero-installers, ready to save the day and get your house comfortable again! Inspired by his family every day, Yasiel shows up to work ready to take on any new challenges the Florida heat brings. On the weekends, Yasiel likes to relax by going fishing and watching movies –his favorite being the Harry Potter series! One day, he hopes to travel to the Maldives, where the crystal-blue water stretches against the blue sky as far as the eyes can see.

Ashley

started in 2024

Ashley has been a scheduling queen since joining our team as a CSR. As a busy mom of seven, she finds balance through her love for the beach, bowling, Phillies games, dancing, and exploring with her family. When she's not busy with her kids, Ashley enjoys relaxing moments and dreaming of one day visiting Montana.

Lynsey

started in 2024

Lynsey, a natural-born planner- has been a wonderful addition to our CSR family. Lynsey is a homebody but loves a nice, long weekend trip to Blue Ridge or Savannah (who doesn’t??). When she isn’t scheduling your next maintenance appointment, she’s burying herself in a really good book. One day, she hopes to visit every single Disney location, but until then, she will continue watching her 5,000th re-run of Gilmore Girls.”